Collections have significantly changed in the last 5 years. Many new lenders have come in via the fintech route, multiple changes in guidelines and regulations, high shift of payments from Cash to Online & great progress in technology infrastructure across.
This makes a great use case for an overall shift in Collections for Vendors. While the agencies currently are working with various lenders. For them to get more business from them or to start working with a new set of lenders they will have to do something different.
They would have to work towards positioning their agencies well in front of the lender both the existing and the new ones.
So the question is how to position your agencies to ensure that you are the preferred partner of choice for them?
Here are few ways that most of the successful agencies follow and may work for you;
a) Build Your Professional Social Media Presence
Most of the lenders and decision makers at lenders end are available on professional social networks like Linkedin & others, having your agencies on such networks would help you get visibility and eventually would help you to get noticed.
b) Work towards building very Robust Compliance
Lenders currently are looking to work with Compliant vendors, any vendor who is able to ensure compliance adherence to the fullest by default has higher chances of getting more business
c) Adoption of Technology
Technology usage by Collections Vendor is lowest across the lender partner ecosystem. This is clearly a whitespace and any Vendor who does proactive adoption of technology would tend to get preferred as against others who are avoiding the same.
d) Know your Competition
Most of the lenders are managed to update the list of Collections vendor on their website, find out your competition and ensure your performance metrics are better than them to get higher market share.
e) Zero Complaints
Collections agencies working with the least amount of complaints down the line would have a distinctive advantage over others as the same is leading to reputational damage for the lenders.
These are few of the differentiated approaches that can help you besides the regular, Performance, Cost & Lender relationships that traditionally all the Collections Vendors have been following over the last 2 decades.
One thing is evident about survival of the fittest and for this Collections Agencies would have to be more proactive than reactive.
How do you think your agency is positioned with lenders?
About YuCollect: Unified Collections Infrastructure
Debt collection plays a crucial role in maintaining financial stability, ensuring liquidity, and enabling seamless credit flow. Yet, traditional collection methods remain fragmented, inefficient, and burdened with compliance challenges.
YuCollect is redefining the future of debt collection.
As Unified Collections Infrastructure, YuCollect bridges the gap between lenders and collection agencies, offering a unified, digital-first ecosystem for seamless collaboration. With real-time transaction visibility, compliance-driven operations, and cutting-edge digital collection tools, we are revolutionizing how debt recovery is managed.
With a presence in 18,000+ pincodes, YuCollect is transforming collections by ensuring transparency, cost-efficiency, and regulatory adherence at every stage.
For Lenders: Smart, Compliant & Transparent Collections
✔️ Discover & partner with top-performing, compliant agencies across India.
✔️ Gain real-time visibility & governance over all collection activities.
For Collection Agencies: Scale Faster & Improve Compliance
✔️ Unlock new business by connecting with lenders via YuCollect’s marketplace.
✔️ Ensure 100% compliance with automated audit & governance tools.
✔️ Enhance recoveries with multi-channel digital collections (WhatsApp, IVR, Email, SMS, Bots).
✔️ Manage allocations, monitor field agents, and hire/train DRA-certified professionals effortlessly.
Backed by Yubi Group: A Leader in Debt Management
YuCollect is part of Yubi Group, India’s largest debt lifecycle management platform, enabling efficient risk assessment, lending, and collections.
$1.5B Valuation | ₹1,40,000 Cr+ Debt Facilitated | 17,000+ Enterprises | 6,200+ LendersJoin YuCollect in reshaping the future of debt collections with efficiency, transparency, and compliance at its core!
